Panna Safari ("we", "our", "us") is a privately operated travel assistance company based in Panna, Madhya Pradesh. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.pannasafari.com and use our services.

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1. Independent Private Entity

Panna Safari is not affiliated with the Government of Madhya Pradesh, Panna Tiger Reserve, MP Forest Department, MP Tourism, or any government authority. All services and payments are managed independently by our private company.

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2. Information We Collect

When you use our website or make a booking, we may collect:

• Full Name
• Phone Number
• Email Address
• Residential Address (if required)
• Identification details (if required for safari booking coordination)
• Booking details and travel preferences
• Payment confirmation details (processed securely via third-party gateway)

We do not store debit/credit card numbers, CVV, OTP, or sensitive payment credentials on our servers.

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3. How We Use Your Information

Your personal information is used strictly for:

• Processing safari booking coordination
• Communicating booking confirmations
• Providing customer support
• Responding to inquiries
• Improving our website and services

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

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4. Legal Basis for Data Use

We collect and process personal information only when:

• It is necessary to fulfill your booking request
• You voluntarily provide information through forms or contact channels
• It is required to comply with applicable legal obligations

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5. Data Sharing

We may share required booking-related information with:

• Safari authorities (only if necessary for booking coordination)
• Accommodation or transport partners (if included in your booking)
• Payment gateway providers for transaction processing

We do not share personal information beyond what is required to provide the requested service.

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6. Data Retention

We retain booking-related information only for as long as necessary to:

• Complete the requested service
• Maintain transaction records
• Comply with legal or tax requirements

After this period, data is securely deleted or anonymized.

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7. Payment Security

All payments are processed through secure third-party payment gateways. We do not store card numbers, CVV, OTP, or sensitive financial data.

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8. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

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10. Your Rights

You may contact us to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally permissible)

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11. Contact Information

Panna Safari
Email: info@pannasafari.com
Phone: +91 9755400762
Address: Makna No.125, Chhatarpur Road Madla, District Panna (M.P.) 488001

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12. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

By using our website, you agree to this Privacy Policy.